Lion Guard Guest House (PTY) LTD respects your privacy and processes personal data responsibly under the GDPR where applicable.

Information We Collect:
- Personal Data: Name, address, contact, nationality, ID/passport.
- Booking Info: Stay dates, preferences, payment info, special requests.
- Security Data: CCTV footage.
- Website Data: Cookies.

Legal Basis:
- To fulfill our contract (reservations, payments)
- To comply with legal obligations
- To protect legitimate interests (security, improvements)
- With consent for marketing (can withdraw anytime)

How We Use Data:
- Process bookings & services
- Securely handle payments
- Comply with legal requirements
- Improve services & personalise your experience
- Send offers with your consent

Sharing:
We share data only with trusted payment processors, booking platforms, IT support, or legal authorities if required. Third parties comply with strict confidentiality.

International Transfers:
We ensure safeguards if data is processed outside your country.

Retention:
Data is kept only as long as necessary and securely deleted after.

Your Rights:
Access, correct, delete, restrict, object, withdraw consent, data portability.

Contact:
Lion Guard Guest House (PTY) LTD
Address: Hamatala, Maseru, Lesotho
Phone: +266 6268 8852
Email: info@lionguardguesthouse.net

Governing Law:
This policy is governed by Lesotho law.

Updates:
We may update this policy; changes will appear on our website.